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Review of the Barclaycard Arrival Plus® World Elite Mastercard®

Brendan Harkness

Brendan Harkness | Reviews

Dec 14, 2015 | Updated Nov 07, 2017

Although Ibis Consultants does receive compensation from some card issuers as advertisers, this does not in any way influence our overall judgement of a card. Barclaycard has not endorsed this content in any way.

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The Barclaycard Arrival Plus® World Elite Mastercard® is a popular travel rewards credit card, featuring some of the best rewards available today.

You’ll get 2 miles per dollar for every purchase you make, rather than just on travel, dining, or some other category like most cards. There’s also a sizable signup bonus you can earn, and you won’t need to pay a fee when you use the card in other countries.

This card has an annual fee of $89, but it’s waived for the first year.

Read on to learn if this card is the right one to help you save some money on the road and in the air.

Barclaycard Arrival Plus® World Elite Mastercard®
  • Editors’ Rating
Apply Now

Barclaycard Arrival Plus® World Elite Mastercard®

For People with
Excellent Credit

  • Annual Fee: $89 - Waived first year
  • Interest Rate: 16.99%, 20.99% or 23.99% Variable
Quick Card Facts
  • Earn 40,000 bonus miles after you spend $3,000 on purchases in the first 90 days — that's enough to redeem for a $400 travel statement credit toward an eligible travel purchase.
  • Earn 2X miles on all purchases
  • Get 5% miles back to use toward your next redemption, every time you redeem
  • Miles don't expire as long as your account is open, active and in good standing
  • No foreign transaction fees on purchases made while traveling abroad
  • 0% introductory APR for 12 months on Balance Transfers made within 45 days of account opening. After that, a variable APR will apply, 16.99%, 20.99% or 23.99%, based on your creditworthiness. There is a fee for balance transfers.

Our Rating: 5 out of 5 Stars

We give this card 5 out of 5 Stars because it’s one of the best all-around travel credit cards, good for making purchases with any travel service. The annual fee is quite small, and you can completely offset it if you spend at least $5,000 per year and redeem your miles for travel statement credits.

The great thing about this card is that you’ll earn 2 miles per dollar for every purchase, whether it’s related to travel or not. You’ll need to redeem those miles for travel expenses if you want to get the best value from them, but this should be easy because your miles don’t expire as long as your account is active and in good standing, so you can hold onto them until you can use them.

There’s a nice signup bonus of 40,000 bonus miles, which is the equivalent of a $400 travel statement credit. There are also a variety of useful benefits, especially the Mastercard World Elite Luxury Benefits. These include discounts and upgrades at airlines, hotels, and other travel merchants, a variety of complimentary services, and a travel adviser you can call at any time to get help pre, during, or post-trip.

The Arrival Plus World Elite has no foreign transaction fee, so it’s a great choice to bring abroad, and it also has both Chip-and-PIN and Chip-and-Signature capability. This PIN feature is particularly useful when traveling, because many countries outside the U.S. have terminals that only accept PIN cards. So this card can be used abroad for no extra fee: a win-win compared to many other cards, which don’t allow PINs and charge a fee for foreign transactions.

Overall, a great card to use on general travel spending because you’ll earn miles no matter where you use it and it’s easy to redeem them too. Using this card can be as simple as that, but you can get even more value by digging into the extra perks and benefits and taking advantage of them whenever possible.

Insider Advice: Using This Card as Part of Your Credit Card Strategy

  • This card provides 2 miles for every purchase you make, rather than being limited to one particular airline, hotel, or travel merchant. So don’t be afraid to use it on non-travel purchases as well to rack up those miles faster.
  • Be sure to redeem your miles for travel statement credits, where you’ll get the best value at 1 cent per mile. These travel statement credits can be used to pay for any eligible travel expenses, and this category is quite broad (see the Redeeming section below). The other options — cash back statement credits, gift cards, and merchandise — will only provide .5 cents per mile at best.
  • The Arrival Plus World Elite has an annual fee of $89, waived the first year, so you should offset that fee every year by earning enough miles to equal it out. The best way to do this is by spending $5,000 on purchases every year to earn the 10,000 miles required, and redeeming them for a $100 travel statement credit. This will for pay for the annual fee with a profit of $11.
  • There is a signup bonus of 40,000 bonus miles for spending $3,000 on purchases in the first 90 days, and this is the equivalent of a statement credit of $400. So plan ahead to be sure you can accomplish this. A good strategy would be to get this card for an upcoming vacation — you’ll be able to approach or fulfill the signup bonus requirement, and then you’ll be able to use that signup bonus to help pay for your trip.
  • This card has some convenient extra perks and benefits that can make your trips cheaper and more enjoyable. These include a variety of travel and shopping protections, but the most interesting will probably be the Mastercard World Elite Luxury Benefits. Explore this feature, because you’ll find special discounts and upgrades at hotels, complimentary breakfasts and amenities, and access to a travel agent who can help guide you from start to finish. Keep checking back on this benefit, because special deals at certain hotels and resorts are offered constantly.
  • You can earn more miles and join an exclusive community by sharing your stories with the Barclaycard Travel Community. Get extra miles by describing your trips and providing some pictures, and enrich your travel experience at the same time.
  • The Arrival Plus World Elite is a great card to bring with you outside the country because it has both Chip-and-Signature and Chip-and-PIN EMV technology, along with no foreign transaction fee. This will allow it to be used in more terminals abroad, some of which only accept cards with PINs. The fact that it has no foreign transaction fee means you can spend freely without worrying about an extra cost, unlike many other credit cards that would charge an extra 3% on those purchases.
  • This is a general-use travel credit card, which means it’s good to use for all kinds of purchases and at any airline, hotel, or travel merchant. If you’re looking for a card to use at a particular airline or hotel chain, check out the Best Hotel Credit Cards or the Best Airline Credit Cards.

The Rewards

This card offers 2 miles per dollar for every purchase and will provide a maximum of 1 cent per mile when redeemed for travel statement credits. That is the equivalent of 2% cash back for every purchase you make, as long as you redeem your miles for the maximum value possible.

Earning

This card provides:

  • 2 miles per dollar on every purchase you make
  • A 40,000 mile sign-up bonus for spending $3,000 in the first 90 days
  • 5% of your miles back every time you redeem them
  • Miles that won’t expire as long as your account is open, active, and in good standing

So, if you spend the minimum amount to get the sign-up bonus ($3,000) you’ll earn 6,000 miles for those purchases, plus the 40,000 bonus miles. Those 46,000 miles can be cashed in to pay for $460 worth of travel purchases.

This card has changed a bit recently, it used to offer slightly better terms. A 10% bonus on redeemed miles, and lower thresholds for travel and cash back redemptions: 5,000 miles and 2,500 miles, respectively. The redemption bonus only used to apply to travel expenses, however, and it’s been expanded to now include the other categories. So that’s a positive change to help offset the other differences.

How to Offset the Annual Fee

This card has an annual fee of $89, waived the first year, so you’ll want to earn enough miles to offset that fee and then make some profit on top of that. So how much would you need to spend every year to earn enough miles to cover it?

For this example we’ll assume that you’ll redeem your miles in the form of travel statement credits, which will give you the highest monetary value per mile: 1 cent per mile.

At that rate you need to spend $4,450, earning 2 miles per dollar, which will provide a total of 8,900 miles. You can redeem those miles for travel statement credits for a value of $89, which will offset the annual fee on this card. You’ll also get a 5% bonus on that redemption, which comes to 445 extra miles you can apply to your next redemption.

However, travel statement redemptions start at 10,000 miles, so you’ll need to earn at least that many before you can access those funds. So you’ll need to spend a total of $5,000 to earn those 10,000 miles, which you’ll be able to redeem for a $100 travel statement credit. That will pay for the annual fee with $11 extra, and you’ll get 500 miles to use on your next redemption thanks to the 5% bonus.

Redeeming

Miles can be redeemed in several ways, and they will have different values when redeemed in different ways. The options are:

  • Travel statement credits (1 cent per mile)
  • Cash back statement credits (.5 cents per mile)
  • Gift cards (.5 cents per mile maximum)
  • Merchandise (value of miles will vary)

Travel Statement Credits

Travel statement credits are definitely the best way to redeem your miles because you’ll earn 1 cent per mile with this method. This comes out to the equivalent of 2% cash back on all of your purchases when you redeem in this way. There are some limitations to be aware of, however.

You can only use this credit to pay for qualifying travel purchases from the last 120 days. Travel credit redemptions start at 10,000 miles, which will provide $100 toward an eligible travel purchase.

Purchases made in any of the following categories are eligible for this credit:

Airlines Hotels Motels Timeshares Campgrounds
Car Rental Agencies Cruise Lines Travel Agencies Discount Travel Sites Trains
Buses Taxies Limousines Ferries

Since you’ll earn the most value for your miles with this method, we recommend that you always redeem your miles for travel statement credits.

Cash Back Statement Credits

Cash back statement credits start at 5,000 miles for $25, which means you’ll only be earning .5 cents per mile with this method — that’s half as much as for travel statement credits.

These credits will simply reduce your account balance, you don’t need to use them to pay for specific purchases. So in this respect they are more flexible than the travel statement credits. But since you’ll get so much more when you redeem for travel credits, we advise that you avoid redeeming for cash back statement credits.

Gift Cards

Redemptions for gift cards start at 5,000 miles for $25, so you’ll only be earning .5 cents per mile, just like for cash back statement credits. Some particular gift card deals may offer an even smaller value.

Again, we recommend that you avoid this method and always plan to redeem your miles as travel statement credits.

Merchandise

You can redeem your miles to pay for the purchase of particular items, but the value you get per mile will vary and is usually very low with this method.

Stick with the travel credit redemption method, where you can be sure that you’ll always get 1 cent per mile, which is the maximum possible with this card.

The Benefits

This card is available at the highly-rewarding World Elite Mastercard level, but the level of service you receive will depend on your creditworthiness. You may be offered a lower level of service, like World Mastercard. Check the benefits information that arrives with your card to learn what you can do.

Share Stories, Earn Miles

Take part in the Barclaycard Travel Community and earn more miles by posting your original travel stories or getting “kudos” from other registered members.

Mastercard World Elite Luxury Travel Benefits

You’ll have access to a wide variety of convenient and money-saving services through the World Elite Luxury Travel benefit. These include discounts and upgrades at airlines and hotels, elite status at participating car rentals, and 24/7 access to a travel advisor.

The Mastercard Luxury Hotels & Resorts portfolio is quite large and gives cardholders access to exclusive deals on travel, and you’ll frequently find high-end hotel rooms marked down. You can use Mastercard’s travel service to search for flights, hotel rooms, cruises, vacation packages, rental car agencies, chauffeured cars, and even private jets. As part of this service, at participating resorts you’ll get a complimentary breakfast for two, room upgrades, complimentary amenities like food and beverages, and more.

There are also a variety of special offers that come and go throughout the year which can be very valuable. Some examples include:

  • Get up to a 15% discount at over 100 participating off-site airport parking facilities
  • Stay 3 nights at a participating hotel chain and get your 4th night free
  • Stay 2 nights at a participating hotel chain and get a $50 spa credit and a welcome drink for two
  • Stay at a particular hotel chain to get a guaranteed room upgrade, a bottle of wine, and a cheese plate
  • Get a complimentary room upgrade, a 30-minute Swan paddle boat rental, and other Disney benefits (at the Walt Disney World Swan and Dolphin Resort)
  • Get an upgrade and a 5% discount at a participating car rental agency

Search through Mastercard’s World Elite Luxury Travel Benefits yourself or use Mastercard’s travel booking service to plan your next trip.

World Elite Mastercard® Concierge Service

Call 24/7 for all sorts of non-emergency assistance, like pre-trip planning, getting reservations at premier restaurants, finding hard-to-find items, and much more. This personal assistant is always available by calling the number on the back of the card.

Free Access to One of Your FICO® Credit Scores

Easily keep track of your FICO credit score online, and get alerts if it changes. We’re pretty sure that Barclaycard will use the FICO Score 8 from your TransUnion credit report. If you can confirm this, let us know in the comments.

Many issuers today will offer free access to one of your FICO credit scores, but if you don’t have another way to check your TransUnion score this card is a good option for that.

Chip-and-Signature and Chip-and-Pin Technology

This card has EMV technology for added security when making purchases. Unlike many cards, which only have Chip-and-Signature, the PIN function of this card makes it usable at terminals around the world that only accept PINs and not signatures. Read more about EMV technology to learn why this might be important for you.

Travel Benefits

The Arrival Plus World Elite comes with a nice variety of travel benefits and protections to help out in case anything goes wrong while traveling. These include Mastercard Global and Travel Assistance Services, travel accident insurance, baggage delay insurance, and an auto rental collision damage waiver.

Shopping Benefits

There are also benefits to protect the purchases you make with this card, like extended warranties, purchase security in case an item is broken or stolen, and price protection in case you find the same item being advertised for a lesser price (you can be reimbursed for the difference).

Other Benefits

This card includes a few other minor benefits not mentioned here, but you can read through a full description of the benefits of the Arrival Plus World Elite Mastercard.

The Costs & Fees

Annual Fee Intro APR for Balance Transfers Regular Purchase APR Regular Balance Transfer APR Cash Advance APR
$89 - Waived first year 0% for 12 months (on balance transfers made within 45 days of account opening) 16.99%, 20.99% or 23.99% Variable 16.99%, 20.99% or 23.99% Variable 26.24% Variable
Balance Transfer Fee Cash Advance Fee Foreign Transaction Fee
3%, Minimum $5 5%, Minimum $10 0%
Penalty APR Late Fee Returned Payment Fee
See Terms Up to $37 Up to $37

This card provides a 0% APR offer for 12 months, but only for balance transfers. Any purchases you make will begin accruing interest in the following billing period. However, we recommend that you completely avoid interest by paying off your balance in full every month.

Take note that there is no foreign transaction fee here, which is a great feature to have on a travel credit card. This means you can bring it with you on trips outside the country and without having to worry about an extra cost, which is usually 3% on most cards. The lack of a foreign transaction fee is especially useful in combination with this card’s Chip-and-PIN feature, which lets this card be used at more terminals outside the U.S.

The Bottom Line

The Barclaycard Arrival Plus® World Elite Mastercard® is a card for people who spend plenty of money and travel regularly, enough to make the annual fee and benefits worthwhile. Double miles for all purchases is quite rewarding compared to many cards, and there are many extra benefits for cardholders who travel frequently.

If you use this card you’ll want to be sure to redeem your miles for travel purchases, rather than anything else. That’s the only way you’ll earn 1 cent per mile; otherwise you’ll get less bang for your buck. Be sure to pay close attention to your benefits, especially the World Elite Mastercard Luxury Travel benefits. These include all sorts of complimentary services and amenities that will make your trips much more enjoyable, whether you’re on the road, in the air, or on the sea.

If you don’t already own this card and are planning a vacation, a good strategy is to get this card to pay for your upcoming travel expenses. The spending you do on the vacation will help you get close to or reach the 40,000-mile sign-up bonus, and you won’t need to worry about an extra fee on purchases if you’re outside the U.S. You can then use those miles to get a nice discount on your vacation.

How to Apply for the Barclaycard Arrival Plus World Elite Mastercard

Want to apply for this card or learn more? Just click the name or Apply button below.

You’ll be taken to apply through Barclaycard, who will usually pull your TransUnion credit report. Take note that this card requires excellent credit, so you’ll need to have a relatively good credit history and financial situation.

Alternatives to the Barclaycard Arrival Plus World Elite Mastercard

Barclaycard Arrival Plus® World Elite Mastercard®
  • Editors’ Rating
Apply Now

Barclaycard Arrival Plus® World Elite Mastercard®

For People with
Excellent Credit

  • Annual Fee: $89 - Waived first year
  • Interest Rate: 16.99%, 20.99% or 23.99% Variable
Quick Card Facts
  • Earn 40,000 bonus miles after you spend $3,000 on purchases in the first 90 days — that's enough to redeem for a $400 travel statement credit toward an eligible travel purchase.
  • Earn 2X miles on all purchases
  • Get 5% miles back to use toward your next redemption, every time you redeem
  • Miles don't expire as long as your account is open, active and in good standing
  • No foreign transaction fees on purchases made while traveling abroad
  • 0% introductory APR for 12 months on Balance Transfers made within 45 days of account opening. After that, a variable APR will apply, 16.99%, 20.99% or 23.99%, based on your creditworthiness. There is a fee for balance transfers.

How do you like your Barclaycard Arrival Plus® World Elite Mastercard®? Does it save you money and make your trips more pleasant? Leave your own review for other visitors, to leave your own review for other visitors, we’d love to hear from you!

Was this helpful?
  • Tyler Taylor

    needed this info. the way they sent me an email telling me of the upgrade had me thinking i was upgraded to a card that already existed, not true i see. the internet has alot of flaws but, this is one of the many things i do love about it(information source)!

  • Glad you found the review helpful Tyler!

    • Doug

      Let me tell you what happened to my family with a Barclay’s Chip and Pin card. It worked as advertised when I needed a PIN in Europe last summer to buy train tickets and fuel at unattended machines (remember, often train stations are not attended until 9:00 am, even though the trains start at 5:55 am). At other merchants, it defaulted to Chip and signature. HOWEVER
      After several automatic payments for health insurance without a hitch, Barclays decided I could not be in Europe and have automatic payments for my health insurance at the same time in the US, so froze the card. Since their “collect” number on the back of the card didn’t work, even if you can find some way to make a collect call in Europe, I had to wait a few days until I could find internet to call the 800 number using my Google account. I assured Barclay’s that I could charge things in Europe and the United States at the same time. They unfroze the card. I specifically asked if they were going to pay my health insurance back in the States, and they assured me I would. Fast forward a week until the next internet access when I found out that my health insurance had been cancelled . . . and I’m in Europe. Talk about fixing that problem!
      And what they did to my sister. Her card worked great the first time using the PIN and all in Europe and then never worked again, stranding her with no money. Remember, the collect call number doesn’t work. She called their 800 number using my google account and Barclay’s told her they fixed the problem, but that wasn’t true. She never was able to use the card.
      Another problem, when I got home, I received a message that the card had been compromised and I would be getting a new card. I immediately called to see what creditors in Europe Barclays had stiffed in my name. Fortunately, none, but it took a month to get the new card. If you are overseas, that could be troublesome.
      They want me to pay $89 a year for this service, so I cancelled the card today. Hate to lose the miles, but hate losing my health insurance even more.

      • Brendan Harkness

        I’m sorry to hear about all that, Doug, that truly is a credit card horror story. I’ve read similar accounts of people having trouble in foreign countries with Barclaycard, and it seems like their customer service does not always perform as expected.
        I think calling ahead of time and informing the issuer about what you’ll be doing might be the only way to mitigate risks like that, though it can be a hassle and there’s no guarantee that it will work. This is all especially painful for a card with an annual fee.

        I think customer service is one of the most important aspects of a credit card, as they play such a big role in our financial lives. Barclaycard was recently rated below the industry average for customer satisfaction, by the way.

        I’m sure you’ve looked into alternatives, but just so you know, Amex and Discover recently tied for highest customer satisfaction – /news/american-express-discover-tie-customer-satisfaction/

        Good luck to you, and if you have any credit questions you know where to find us!

        -Brendan Harkness

  • Jane Doe

    Card is no full chip and pin. Chip and signature takes priority. Have not been able to use at unattended terminals.

    • Brendan Harkness

      Thanks for letting us know, Jane. According to Barclaycard, their cards are supposed to work primarily with Chip & PIN terminals, and be available for Chip & Signature at terminals that feature it. I’ve read about other people having trouble using their U.S.-based Chip cards in foreign countries and not being able to use some terminals.
      Maybe you could try contacting the company and asking if they can change the preferences of your card so you can use your PIN at unattended terminals?

    • Brendan Harkness

      Thanks for letting us know, Jane. According to Barclaycard, their cards are supposed to work primarily with Chip & PIN terminals, and be available for Chip & Signature at terminals that feature it. I’ve read about other people having trouble using their U.S.-based Chip cards in foreign countries and not being able to use some terminals.
      Maybe you could try contacting the company and asking if they can change the preferences of your card so you can use your PIN at unattended terminals?

      • Kevin

        My understanding was you need to use it at a chip & pin forst, then you can use at chip & sig later.

        • Brendan Harkness

          Thanks for your comment Kevin. Their customer support told me that the card was enabled for both, but would default to Chip & Pin. Some merchants seem to be using systems that this card is incompatible with. If you’re having trouble or need to know how this card will work for a trip, I would suggest asking their customer service about the specific country or region you’ll be traveling in. You might be able to get some assurance about that region, or a statement by them on what they will do if your card doesn’t work.

    • RGK

      I followed Barclay’s webpage instructions to first use Arrival+ as chip+signature and following this it could be used as chip+pin at unattended kiosks. When I recently attempted to use the card at self-checkout kiosks in the UK, it required a signature and there was no option to choose pin only. I called Barclay and was told that it was up to each individual merchant as to whether pin-only can be used at the unattended kiosks. This makes no sense to me because one will not know in advance whether a particular self-service, unattended kiosk will accept pin or not. It is an embarrassing process when it demands signature as then it requires finding someone who can open the machine with a key and override the signature requirement. This seems to make the chip “with pin capability” useless and false advertising from Barclay. It’s time for a true chip-and-pin card!

      • Brendan Harkness

        Thanks for your comment, RGK. It doesn’t make much sense to me either – Issuers in the U.S. seem reluctant to jump fully into the Chip technology. I know a lot of other people have been reporting this problem, especially with Barclays, and it’s been difficult to get information on this from the company. There seems to be a real disconnect between American issuers and merchants in other countries.

  • rocks911

    So I have an account that opened with Barclay and although my card does not look exactly like the one presented here I do think its the same. I highlighted the exact name from my Barclay account page and searched to end up here. While my card doesnt have the Arrival Plus logo it does have the Arrival logo (no Plus) but to be sure my account lists the card as the Arrival Plus. Thats issue #1, do I even have this card to ask questions about?

    Secondly, the Barclay website states that the card is good for travel including “…redemptions start at 2,500 miles for $25 toward travel purchases within the last 120 days…”

    The last 120 days? I dont remember any qualification like that when I signed up for the card. 2,500 miles for $25…what does that even mean?

    I have no idea how to use this for travel.

    This is part of the process as detailed on their website: First, book your travel anywhere with your Barclaycard Arrival Plus card and earn 2X miles on your purchase. Second, please select the Manage your rewards option within the website and choose the Travel Statement Credits redemption option. Third, choose any travel purchase within the last 120 days and redeem your miles for a travel statement credit toward all or a portion of your travel purchases.

    So I guess I have to book and pay for a trip with this card before I get any credit/discount?

    Am I making more of this than it merits? I’ve never used a travel credit card so am obviously new at this, but jeesh it seems there are a lot of rules, a lot of rules that might allow a company to wiggle out of its responsibilities…But maybe I’m making it more difficult than it needs to be, maybe?

    • Brendan Harkness

      Thanks for your comment, Rocks. Credit card terms are definitely confusing with a lot of rules that don’t always seem to make sense, you’re doing the right thing making sure you get all the facts straight.

      Issue #1 – Figuring out which card you have.
      I can tell you three different ways to distinguish the Arrival Plus card from the regular Arrival card so you can make sure you fully understand your situation.
      The Arrival Plus card has an $89 annual fee, which is waived for the first year. The regular Arrival card has no annual fee.
      The Arrival Plus card gives you 2 miles for every dollar you spend, but the regular Arrival card only gives you 2 miles for travel and dining purchases, and 1 mile for other purchases.
      The Arrival Plus card has interest rates that start right off the bat, while the Arrival card has an introductory interest rate of 0% for 12 months.

      Issue #2/3 – Earning and redeeming miles.
      Say you spend $200 with the Arrival Plus card – you’ll get 400 miles. Once you earn 2,500 miles, you’ll be able to trade those miles in for a $25 statement credit towards travel purchases.
      You’re right – you need to book and pay for travel with this card first. Then, you’ll be able to use your travel statement credit to reduce those travel charges by $25. Only travel-related purchases can be reduced in this way. You’ll only be able to reduce the charges on purchases you made in the last 120 days – purchases farther back than that aren’t eligible.

      Hopefully that clears some things up for you. If you have any more questions, don’t hesitate to ask!

      • rocks911

        Thank you so much for the reply, brief yet informative.

  • Petar Mandich

    So, when I applied for the card in July 2014, it said 0% intro APR for 15 months. Now, my first bill is due, and Barlcays is saying that was never offered. I’m livid. Anyone else have this happen before?

    • Brendan Harkness

      Peter, do you think you might be confusing this card for a different one? Could you have gotten turned around somewhere in the apply process?

      The lesser version of this card, the Arrival, has a 12-month 0% intro APR, for example.

  • aaron1of1

    On paper this card is excellent. However it is nothing but anger and frustration to own it. I have had this card for a little over 6 months and have had to call them no less than 20 times to tell them that my card is not stolen please allow the charges. it is extremely frustrating and very embarrassing depending on the company that you’re in. On top of that my roommate who has the same card is living in Thailand for 6 months. As you can imagine he wanted a credit card that is designed for world travel. Well he lost his card the first week he was over there. He said that Barclay was not only completely unhelpful they refused to send him a new card. He had to send it to my house, his old address, then I had to drive to FedEx and spend $100 to ship it to his apartment in Thailand. Really great customer service for what is supposedly a world travel card.

    • Brendan Harkness

      Thanks for letting us know Aaron. Unfortunately, as you can see from the other comments, this card may have great terms but the customer service is definitely lacking, with a lot of problems cropping up especially for people outside the U.S. I’ve had trouble getting information from them myself.
      I’ve updated the review to include a note about your comments and others.

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